"Ya allah alek ya Hussein (Jesus Hussein!), what's wrong with you? Our system is efficient we just need to advertise it well."
"Sorry we can't implement that now, but hey, thanks for bringing it up."
"Lets keep it safe, don't want to take risk."
"Frankly, I don't see anything wrong with the system. Its good enough"
Those were actual CEOs' answers to an employee who want to introduce something new. Companies tend to stay safe and avoid change because change is pain. The inertia of the mediocre force is formidable, you have to suffer if you are a change junkie. That's why companies tend to stay safe, gradually become boring.
Customers hate boring.
In his book Small is the new Big, Seth suggests if you have so much pain changing, don't. Just zoom instead.
Zooming is the process of introducing new things that don't or have very minimal risk.
Examples of Zooming:
- Trying a new restaurant.
- Hanging with friends with different job scope and domain.
- Sending a personal letter (hand written) to each customer of yours.
- Take Spanish classes.
Seth have another checklist of Zooming that you may want to try.