Thursday, May 27, 2010

Change Layers Data Source in an MXD document

I have developed this tool only because our engineers needed it badly. It happens that its difficult to change the data source of a certain layer file to a new one. You have to do it one by one.


So this ESRI ArcMap tool help you do just that. Just register it and enjoy.

Download here

Email me should you have any suggestions/Comments/bugs.

Tuesday, May 25, 2010

Twitter Mass Unfollow Tool (Enhanced)


I have enhanced the Twitter Mass Unfollow tool to include the images of the users, now its even easier to sort and recognize the weird followings.



Enjoy.

Tuesday, May 18, 2010

Now this is Customer care

Authentication has become a serious issue nowadays with customer support. Companies use technology to SPAM their customers with ads and offers.

We feel customer care as more like an advertising firehose. The company doesn't really know us and frankly doesn't really care about us.

We miss the human interaction, handwritings and the spelling mistakes in emails.

Last month I was in Lebanon for work. I go almost everyday to have dinner in BOBs Dinning - Verdun, and I leave my comment after each meal with my email address. I remember once writing that the Grilled Chicken was cold when served to me.

In the 17 of May I received an email from the Guest relation officer of Bob's, addressed to me. This was the body.
"
Dear Mr. Hussein,

Thank you for the feedback that you mentioned in the Comment Card filled at Bob's-Verdun.



We want our guests to enjoy their dining experience, so your comment regarding the "Grilled chicken" platter is a serious concern for us.



Let us express our deepest apologies. You deserve only the best service and food quality, especially when you visit Bob's.



Therefore, I would like to ask of you to give us more details as to whether you informed the waiter about it, did he replace the item, … so that we can know exactly what needs to be improved.



If you do not mind disclosing your contact number, I would truly appreciate you emailing it to me so I will be able to better assist you in the future.


Waiting for your feedback,

Regards,
Rita Mehanna
Guest Relations Officer
"


This email is not sent by a computer, because my comment was carefully selected, my email has been fetched from the comment sheet, and the problem is carefully and specifically addressed in the email as you can see in the email. Computers can't do that.

I don't know about you, but I'm gonna continue eating in that restaurant.

The most ugly mashups in Web 2.0


Thought since I have added more tools to my website it worth to show it.

Hold the mouse on each tool to see its description

And yes you will never find an uglier design.

Thursday, May 13, 2010

TMUT: Twtter Mass Unfollow Tool

When I started to use twitter I used to follow everyone and I ended up with more than 600 friends of which more than 300 are spam.

Unfortunately Twitter doesn't allow you to remove unwanted followers as a bulk, you have to remove them one by one which is a tedious process.

So I created TMUT

Twitter Mass Unfollow Tool






Enjoy.

Wednesday, May 12, 2010

Rettiwt V0.2: FireFox Extension for Twitter Web



I have noticed a lot of users use Twitter web when they are on their machines. It's better save much time and no need to download or install any application.

I thought I could inject few more features into this already available tool. Hence I created a FireFox extension.

Being new to FF extension development and a fan of rapid development, I added only few features (will add more later):

1. Classic Retweet with Editing (RT).

2. Automatically parse YouTube videos and embed them into the status itself.
So if one of your following post a link to a YouTube video, the extension automatically fetch that video and display the frame in the status itself. You don't have to do anything.

3. Add all your following into a listbox so you can easily select and reply to them.

4. #FollowFriday Button that appears only on fridays.

See the picture

Download the extension here











Installation
1. You should have FireFox installed.

2. Install the Extension, by clicking on the link above,
(Note it will ask you to OpenWith or Save, Choose OpenWith and Choose FireFox Application)

3. Close FireFox and open it again.

4. Visit Twitter.com and enjoy.


Shoot me any new features you would love to add at @hnasr

Friday, May 7, 2010

Unlike email, When you delete a sent a Twitter DM it got deleted from the recipent






Most of you might not know this (I didn't) so no harm in sharing.

We know that when you send an Email or a Message and you deleted the sent item still the recipient can read it.

However, unlike regular Email system and other Social networks, twitter in the contraray, keeps one copy of the message for performance issues. So when you send a DM or a tweet, a unique id get assigned to this tweet. The recipient only get notified that he got a tweet with this id. The rest is database relations.

Now when you delete the tweet the Id is gone, the database cascade deletion get triggered and delete all the occurrences of this id from all tables.

So when you sent a message you can still delete it before the other party read it, and of course the opposite is true, when you find your DMs are decreasing. Someone is deleting messages sent to you.

In Outlook there is a Re-Call option to do just that, but again the recipient should approve that.

Thanks to our smart Geek @Naseeeee for discovering this.